All Knowledge Base Articles

Payment fees

We are using a payment service provider Paystack and so, the transaction fees are coming from their pricelist which is accessible here. According to Paystack, the fee is calculated as follows: For Local Transactions 1.5% + NGN 100 For withdrawals consider: Transfers between NGN 5,001 and NGN 50,000 — NGN 25 per Transfer Transfers above…

Taxation

By default 0% tax is added to your products’ sales prices. In order to add 7.5% VAT to the transactions, you need to set it up. Under product settings, select “Taxable” and then choose “Standard VAT Once selected, 7.5% of VAT is added to each invoice. Note that tax is shown on the invoice in the summary…

Order Fulfillment & Delivery

You are getting an email about the order placed and you will see the order under the orders section on Vendor Dashboard. To give feedback about order processing and expected delivery time, open the order details and click “Create New Shipment” to start the delivery arrangement. You don’t need to wait till physically shipping the package…

Prepare products in your store

1. On Vendor Dashboard go to the “Products” section to insert the goods you want to start selling. Click “Add new Product”  to insert the data. You can publish as many products as you have the slots available in your subscription package.  2. Pay attention to product category – this is important because your product will be displayed particularly…