Payment Fees & Process
Shopnest ensures payment processes and fees are transparent and clear at all times. That’s why we exclusively utilize Paystack as our trusted payment service provider. Here’s what you need to know below: Transaction Fees: Local transactions incur a fee of 1.5% + NGN 100. However, the NGN 100 fee is waived for transactions under NGN…
Our Guide To Setting Product Tax
By default 0% tax is added to your products prices. In order to set your product tax, it’s essential to set up a 7.5% VAT on your products prices. Begin by accessing the product settings and selecting “Taxable,” then opt for “Standard VAT” Once activated, each invoice will include 7.5% VAT, clearly displayed in the…
Shopnest’s Order And Delivery Processing
Upon receiving a buyer’s order notification via email, the order will automatically appear in the orders section of your Vendor Dashboard. Promptly update your order status and expected delivery time. Access the order details and initiate delivery arrangements by selecting “Create Delivery Order.” It’s important to note the buyer’s chosen delivery method: either through Shopnest’s…
Vendor Dashboard
All adjustments, store, product setup, changes, order processing, and delivery actions take place on the Vendor Dashboard (also called Seller Dashboard). Feel free to discover many other useful features available but not described in too much detail here. So, to dig in, go to your Account page and click “Go to Vendor Dashboard” On the sidebar, you will…
Prepare products in your store
1. On Vendor Dashboard go to the “Products” section to insert the goods you want to start selling. Click “Add new Product” to insert the data. You can publish as many products as you have the slots available in your subscription package. 2. Pay attention to product category – this is important because your product will be displayed particularly…
Shipping
There are two delivery options available: Note that the customer is the one picking the delivery type while checking out the order. So, make sure you pay attention and explain your Shipping and delivery terms well. Set your shipping policy on the Vendor Dashboard > Settings > Shipping.
Publish your store and products
Adding products to your shop they will automatically be set to draft status. The product statuses turn to “Draft” automatically when your subscription expires. To publish products, you need to change the status to “Online” & “Visible” under the product settings: The second and faster alternative to publish your products in bulk is selecting Bulk…
Seal the deal
The customer has the option to contact you under the product details view before placing the order. You will see the questions sent by customers under the Support section: Open the question and reply and expect more questions in the same trail. Make sure to follow up till you have closed the deal. Once the…
Withdraw your money
1. For starting withdrawal requests first you need to share your bank details: go to Vendor Dashboard > Settings > “Payment.” Click “Add Payment Method” and fill out the form with your details. Once set you don’t need to repeat the process. 2. For submitting withdrawal requests go to Withdraw on Vendor Dashboard and click…
Tell us the feature you need the most
We are committed to actively helping our vendors succeed. We provide support and guidance every step of the way. From onboarding to sales optimization, we work closely with our vendors to help them grow their businesses and achieve their goals. Given all that, we are keen to know our sellers’ biggest pain points to address…
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